SPANISH TO SAY · CATALAN TO READ
An emergency
The 112 script, step by step. Then 061 for the things that are urgent but not life-threatening, and the lines to call when the danger is a person you live or work with.
An emergency phrases
112 — the first three things
Free, 24 hours, any phone. Answered in English. Dial 112, wait, and do not hang up and redial.
1Open the call
Inglés, por favor.in-GLES, por fa-BOREnglish, please.
Es una emergencia.es U-na e-mer-KHEN-thyaThis is an emergency.
2Which service
Necesito una ambulancia.ne-the-SI-to U-na am-bu-LAN-thyaambulance
Necesito la policía.ne-the-SI-to la po-li-THI-apolice
Necesito los bomberos.ne-the-SI-to los bom-BE-rosfire
3Where. Street, number, floor, door, town
La dirección es…la di-rek-THYON esThe address is…
…calle ______, número ______, ______ piso, puerta ______, en ______.
Say the town even inside Barcelona. The same street name exists in L’Hospitalet, Badalona and Santa Coloma.
El portal está cerrado. Bajo a abrir.The street door is locked. I’ll come down and open it.
112 — what they ask next
Answer short. The operator is typing while you talk.
4What happened. One sentence
Se ha caído.has fallen
No puede respirar.can’t breathe
Le duele el pecho.chest pain
Está sangrando mucho.bleeding a lot
Ha perdido el conocimiento.has lost consciousness
5How many
Hay una persona herida.ai U-na per-SO-na e-RI-daone person is hurt
Hay dos personas heridas.two people are hurt
6Conscious? Breathing?
Está consciente. / No está consciente.es-TA kons-THYEN-te
Respira. / No respira.rres-PI-ra
7Your name and number
Me llamo ______. Mi teléfono es ______.
8Stay on the line
Sigo aquí.SI-go a-KII’m still here
¿Qué tengo que hacer?ke TEN-go ke a-THERwhat should I do?
Más despacio, por favor.mas des-PA-thyoslower, please
WORDS YOU SAY
Calling 112
112 is free, works from any mobile with or without credit, and answers 24 hours. Operators answer directly in Catalan, Spanish, English, French and German. Tagalog is not on the interpreter list, so ask for English. They will ask where the emergency is, then your name and number. Stay on the line.
¿Hay alguien que hable inglés?
Is there anyone who speaks English?
Say it like: ai AL-gyen ke A-ble in-GLES
Necesito una ambulancia.
I need an ambulance.
Say it like: neh-theh-SEE-to OO-na am-boo-LAN-thya
Necesito la policía.
I need the police.
Say it like: neh-theh-SEE-to la po-li-THEE-a
Hay un incendio.
There's a fire.
Say it like: ai oon in-THEN-dyo
No respira.
He or she isn't breathing.
Say it like: no res-PEE-ra
Está sangrando.
He or she is bleeding.
Say it like: es-TA san-GRAN-do
Se ha caído.
He or she has fallen.
Say it like: seh a ka-EE-do
Ha perdido el conocimiento.
He or she is unconscious.
Say it like: a per-DEE-do el ko-no-thi-MYEN-to
Estoy en la calle Aribau, número 120.
I'm at Carrer Aribau, number 120.
Say it like: es-TOY en la KA-yeh a-ri-BAU, NOO-meh-ro THYEN-to BEYN-te
WORDS YOU SAY
Opening the call
If Spanish will not come, say this first and stop — then say which service you need.
Inglés, por favor.
English, please.
Say it like: in-GLES, por fa-BOR
No hablo español.
I don’t speak Spanish.
Say it like: no A-blo es-pa-NYOL
Es una emergencia.
This is an emergency.
Say it like: es U-na e-mer-KHEN-thya
Necesito los bomberos.
I need the fire brigade.
Say it like: ne-the-SI-to los bom-BE-ros
Hay fuego.
There is a fire.
Say it like: ai FWE-go
5 sources · checked September 2026
- CAT112 — what the 112 service is, languages, free and universal access
- CAT112 — when and how to call, what to do during the call, misuse penalties
- CAT112 — FAQ: what information they ask for, cost, PIN and coverage, the full 45-language interpreter list
- CAT112 — deaf and speech-impaired access, sign-language video relay, SMS and fax
- SEM — what to do before, during and after an emergency call
WORDS YOU SAY
Giving the address
This is the part the operator needs most, and it comes in a fixed order: street, number, floor, door, town.
La dirección es…
The address is…
Say it like: la di-rek-THYON es
Calle Muntaner, número cuarenta y cinco.
Muntaner street, number forty-five.
Say it like: KA-ye mun-ta-NER, NU-me-ro kwa-REN-ta i THIN-ko
Cuarto piso, puerta segunda.
Fourth floor, door two.
Say it like: KWAR-to PI-so, PWER-ta se-GUN-da
En Barcelona. / En L'Hospitalet.
In Barcelona. / In L’Hospitalet.
Say it like: en bar-the-LO-na / en los-pi-ta-LET
Es el barrio del Raval.
It’s the Raval neighbourhood.
Say it like: es el BA-rryo del rra-BAL
Cerca del metro Sant Antoni.
Near Sant Antoni metro.
Say it like: THER-ka del ME-tro sant an-TO-ni
Estoy en la calle.
I am out in the street.
Say it like: es-TOI en la KA-ye
El portal está cerrado. Bajo a abrir.
The street door is locked. I’ll come down and open it.
Say it like: el por-TAL es-TA the-RRA-do. BA-kho a a-BRIR
Se lo deletreo.
I’ll spell it for you.
Say it like: se lo de-le-TRE-o
5 sources · checked September 2026
- CAT112 — what the 112 service is, languages, free and universal access
- CAT112 — when and how to call, what to do during the call, misuse penalties
- CAT112 — FAQ: what information they ask for, cost, PIN and coverage, the full 45-language interpreter list
- CAT112 — deaf and speech-impaired access, sign-language video relay, SMS and fax
- SEM — what to do before, during and after an emergency call
WORDS YOU SAY
What has happened
What happened, in one sentence — the operator will ask for anything more they need.
Le duele el pecho.
He/she has chest pain.
Say it like: le DWE-le el PE-cho
No puede respirar.
He/she cannot breathe.
Say it like: no PWE-de rres-pi-RAR
Está sangrando mucho.
He/she is bleeding a lot.
Say it like: es-TA san-GRAN-do MU-cho
Ha tenido un accidente.
He/she has had an accident.
Say it like: a te-NI-do un ak-thi-DEN-te
Se ha quemado.
He/she has been burnt.
Say it like: se a ke-MA-do
Ha tomado pastillas.
He/she has taken pills.
Say it like: a to-MA-do pas-TI-yas
Le está pegando.
He is hitting her/him.
Say it like: le es-TA pe-GAN-do
Estoy en peligro.
I am in danger.
Say it like: es-TOI en pe-LI-gro
5 sources · checked September 2026
- CAT112 — what the 112 service is, languages, free and universal access
- CAT112 — when and how to call, what to do during the call, misuse penalties
- CAT112 — FAQ: what information they ask for, cost, PIN and coverage, the full 45-language interpreter list
- CAT112 — deaf and speech-impaired access, sign-language video relay, SMS and fax
- SEM — what to do before, during and after an emergency call
WORDS YOU SAY
How many people are hurt
How many people are hurt, and who they are.
Hay una persona herida.
One person is hurt.
Say it like: ai U-na per-SO-na e-RI-da
Hay dos personas heridas.
Two people are hurt.
Say it like: ai dos per-SO-nas e-RI-das
Soy yo. Estoy solo. / Estoy sola.
It’s me. I’m alone.
Say it like: soi yo. es-TOI SO-lo / SO-la
Es un niño. Tiene tres años.
It’s a boy. He is three.
Say it like: es un NI-nyo. TYE-ne tres A-nyos
Es una niña. Tiene tres años.
It’s a girl. She is three.
Say it like: es U-na NI-nya. TYE-ne tres A-nyos
Es mi madre. Tiene ochenta años.
It’s my mother. She is eighty.
Say it like: es mi MA-dre. TYE-ne o-CHEN-ta A-nyos
Está embarazada.
She is pregnant.
Say it like: es-TA em-ba-ra-THA-da
5 sources · checked September 2026
- CAT112 — what the 112 service is, languages, free and universal access
- CAT112 — when and how to call, what to do during the call, misuse penalties
- CAT112 — FAQ: what information they ask for, cost, PIN and coverage, the full 45-language interpreter list
- CAT112 — deaf and speech-impaired access, sign-language video relay, SMS and fax
- SEM — what to do before, during and after an emergency call
WORDS YOU SAY
Floors and doors
The ordinal words for a floor or a door — the plain numbers one to ten live elsewhere in the phrasebook.
primero / segundo / tercero
first / second / third (floor or door)
Say it like: pri-ME-ro / se-GUN-do / ter-THE-ro
bajo
ground floor
Say it like: BA-kho
ático
top floor
Say it like: A-ti-ko
5 sources · checked September 2026
- CAT112 — what the 112 service is, languages, free and universal access
- CAT112 — when and how to call, what to do during the call, misuse penalties
- CAT112 — FAQ: what information they ask for, cost, PIN and coverage, the full 45-language interpreter list
- CAT112 — deaf and speech-impaired access, sign-language video relay, SMS and fax
- SEM — what to do before, during and after an emergency call
WORDS YOU SAY
Conscious and breathing
Two questions the operator always asks: is the person conscious, and are they breathing.
Está consciente.
He/she is conscious.
Say it like: es-TA kons-THYEN-te
No está consciente.
He/she is not conscious.
Say it like: no es-TA kons-THYEN-te
No responde.
He/she is not responding.
Say it like: no rres-PON-de
Respira.
He/she is breathing.
Say it like: rres-PI-ra
Respira mal.
He/she is breathing badly.
Say it like: rres-PI-ra mal
Está despierto. / Está despierta.
He is awake. / She is awake.
Say it like: es-TA des-PYER-to / des-PYER-ta
Habla.
He/she is talking.
Say it like: A-bla
5 sources · checked September 2026
- CAT112 — what the 112 service is, languages, free and universal access
- CAT112 — when and how to call, what to do during the call, misuse penalties
- CAT112 — FAQ: what information they ask for, cost, PIN and coverage, the full 45-language interpreter list
- CAT112 — deaf and speech-impaired access, sign-language video relay, SMS and fax
- SEM — what to do before, during and after an emergency call
WORDS YOU SAY
Staying on the line
Give your name and number in case the line drops, then stay on until you are told to hang up.
Me llamo…
My name is…
Say it like: me YA-mo
Mi teléfono es…
My phone number is…
Say it like: mi te-LE-fo-no es
Sigo aquí.
I’m still here.
Say it like: SI-go a-KI
¿Qué tengo que hacer?
What should I do?
Say it like: ke TEN-go ke a-THER
Más despacio, por favor.
Slower, please.
Say it like: mas des-PA-thyo, por fa-BOR
¿Cuánto tardan?
How long will they take?
Say it like: KWAN-to TAR-dan
Vale.
OK.
Say it like: BA-le
5 sources · checked September 2026
- CAT112 — what the 112 service is, languages, free and universal access
- CAT112 — when and how to call, what to do during the call, misuse penalties
- CAT112 — FAQ: what information they ask for, cost, PIN and coverage, the full 45-language interpreter list
- CAT112 — deaf and speech-impaired access, sign-language video relay, SMS and fax
- SEM — what to do before, during and after an emergency call
WORDS YOU SAY
Calling 061 Salut Respon
The line that speaks Tagalog, for a health problem that is urgent but not life-threatening. If life is at risk, call 112 instead.
Hola. No hablo bien español.
Hello. I don’t speak Spanish well.
Say it like: O-la. no A-blo byen es-pa-NYOL
¿Tienen traductor de tagalo?
Do you have a Tagalog translator?
Say it like: TYE-nen tra-duk-TOR de ta-GA-lo
¿Puede hablar en inglés?
Can you speak English?
Say it like: PWE-de a-BLAR en in-GLES
Quiero hacer una consulta.
I’d like to ask about something.
Say it like: KYE-ro a-THER U-na kon-SUL-ta
Es para mí. / Es para mi hijo.
It’s for me. / It’s for my son.
Say it like: es PA-ra mi / es PA-ra mi I-kho
Estoy en Barcelona.
I’m in Barcelona.
Say it like: es-TOI en bar-the-LO-na
Tengo fiebre desde ayer.
I’ve had a fever since yesterday.
Say it like: TEN-go FYE-bre DES-de a-YER
Me duele mucho la barriga.
My stomach hurts a lot.
Say it like: me DWE-le MU-cho la ba-RRI-ga
Mi hijo tiene fiebre alta.
My son has a high fever.
Say it like: mi I-kho TYE-ne FYE-bre AL-ta
No sé si tengo que ir a urgencias.
I don’t know if I should go to A&E.
Say it like: no se si TEN-go ke ir a ur-KHEN-thyas
¿Qué tengo que hacer?
What should I do?
Say it like: ke TEN-go ke a-THER
¿A qué centro tengo que ir?
Which centre should I go to?
Say it like: a ke THEN-tro TEN-go ke ir
¿Puede venir un médico a casa?
Can a doctor come to the house?
Say it like: PWE-de be-NIR un ME-di-ko a KA-sa
No tengo tarjeta sanitaria.
I don’t have a health card.
Say it like: no TEN-go tar-KHE-ta sa-ni-TA-rya
Mi número de pasaporte es…
My passport number is…
Say it like: mi NU-me-ro de pa-sa-POR-te es
5 sources · checked September 2026
- SEM — 061 Salut Respon, what it is and what it can dispatch
- SEM — translation service in more than 90 languages, with the Tagalog notice
- SEM — 112 or 061: the official distinction between urgència and emergència
- SEM — all the ways to reach 061 (phone, video, chat, email, form, app)
- CatSalut — 061 Salut Respon, 24 hours a day, 365 days a year
WORDS YOU SAY
Being controlled by an employer
Losing your documents, being stopped from leaving, being made to work for no pay — these are not employment problems.
Mi jefa tiene mi pasaporte.
My employer has my passport.
Say it like: mi KHE-fa TYE-ne mi pa-sa-POR-te
No me dejan salir de la casa.
They don’t let me leave the house.
Say it like: no me DE-khan sa-LIR de la KA-sa
No me dejan usar el teléfono.
They don’t let me use the phone.
Say it like: no me DE-khan u-SAR el te-LE-fo-no
Trabajo y no me pagan.
I work and they don’t pay me.
Say it like: tra-BA-kho i no me PA-gan
Tengo miedo de volver a la casa.
I’m afraid to go back to the house.
Say it like: TEN-go MYE-do de bol-BER a la KA-sa
Necesito hablar con alguien en privado.
I need to speak to somebody in private.
Say it like: ne-the-SI-to a-BLAR kon AL-gyen en pri-BA-do
No quiero que llamen a mi jefa.
Please don’t call my employer.
Say it like: no KYE-ro ke YA-men a mi KHE-fa
Necesito un sitio donde dormir esta noche.
I need somewhere to sleep tonight.
Say it like: ne-the-SI-to un SI-tyo DON-de dor-MIR ES-ta NO-che
3 sources · checked September 2026
- Ministerio de Igualdad — Servicio telefónico 016: scope, hours by service, 53 languages, WhatsApp 600 000 016, email, chat, text phone, call-register suppression by manufacturer
- Generalitat de Catalunya — Línia d'atenció contra la violència masclista 900 900 120: free, confidential, 24/7/365, 124 languages, who it serves and what it does
- Ajuntament de Barcelona — channels for gender violence, including CUESB 900 703 030
WORDS YOU READ
Violence from a partner or family member
016 is the Spanish state line for violence against women, and 900 900 120 is the Catalan one — the numbers, hours and languages that matter here, with what Barcelona runs alongside them.
6 sources · checked September 2026
- Ministerio de Igualdad — Servicio telefónico 016: scope, hours by service, 53 languages, WhatsApp 600 000 016, email, chat, text phone, call-register suppression by manufacturer
- Generalitat de Catalunya — Línia d'atenció contra la violència masclista 900 900 120: free, confidential, 24/7/365, 124 languages, who it serves and what it does
- Ministerio de Sanidad — Línea 024: free, confidential, 24/7/365, scope, referral to 112
- Ajuntament de Barcelona — SARA, including "sense discriminació per... situació legal"
- Ajuntament de Barcelona — PIAD, free legal advice including immigration law
- Ajuntament de Barcelona — channels for gender violence, including CUESB 900 703 030